Vendor Spotlight - Exponential Triage
Exponential says: "Fill more beds, reduce costs, and empower your team with cutting-edge AI tools designed for post-acute care operators such as SNFs or HHAs. Manual processes and multiple intake platforms slow down your referral acceptance rate, leaving your team overwhelmed and hindering growth. Our AI automatically prioritizes referrals based on profitability and your admission criteria."
The Shmooze: Another AI company promising robots will magically fill your beds while you count money. But Exponential caught our attention because they're focused on the referral management nightmare every SNF operator knows - manually checking five platforms, playing phone tag with hospitals, while good patients slip to faster competitors.
The math: empty beds cost $250K annually each. If their AI can actually automate background checks, insurance verification, and referral prioritization so your team focuses on profitable admissions instead of paperwork chaos, that could work. Their "end-to-end PCC integration" suggests they understand SNF workflows better than generic healthcare AI companies.
The question: Does their AI actually distinguish between profitable Medicare A rehab patients and problematic Medicaid admissions, or just sort referrals alphabetically and call it "artificial intelligence"?
Exponential responds: "We get the skepticism about AI overpromising results. Here's the difference: We built this specifically for post-acute care after seeing how manual referral processes cost facilities millions in lost revenue. Our AI doesn't just sort referrals - it analyzes profitability, insurance coverage, clinical fit, and your facility's admission criteria to rank opportunities in real-time. We integrate directly with PCC because we know SNF operations, not just healthcare in general. The result: facilities fill beds faster with higher-value patients while their staff stops chasing dead-end referrals."
